DELIVERY
Please note: For further information on MIMCOLLECTIVE free shipping, see section 71-74 of our Member Terms and Conditions.
*For international orders placed through eShopWorld, MIMCOLLECTIVE free shipping will not apply. To utilise your MIMCOLLECTIVE free shipping benefit, select your delivery country as "other" through the drop down menu in the website header or when prompted upon arrival to our website and this will not take you through the eShopWorld checkout. See the below section "International Orders' for more information about eShopWorld.
Please note: during promotional and sale periods order dispatch timeframes may be longer than specified above.
MIMBOSS personalisation orders will take an additional 1 - 2 business days for delivery.
All deliveries are made by registered courier and will require signature, unless you provide authority to leave during checkout. In Australia we use Star Track Couriers; in New Zealand we use Courier Post and all other International Orders we use DHL.
You will be notified via email once your order has been dispatched, this email will include all tracking details relating to your online order.
If you are not present at the delivery address to sign for your parcel it will be taken to your local postal outlet for collection. This information will be indicated via your tracking on the provided website. If you have provided authority to leave during the checkout, your parcel will be left in an appropriate location at your delivery address.
In the event that your order is not collected from the closest postal outlet within 7 business days it will be returned to MIMCO.
TRACKING YOUR ORDER
All MIMCO orders are delivered by registered courier. You will receive a dispatch email once your order has been shipped from it's fulfillment location. This will include a tracking link so that you can monitor the delivery status of your parcel. Please note: tracking information may not be available online for 24 hours.
Rest assured, if you haven't received a dispatch email notification our team are most likely still working hard to get your product/s to you. We will of course keep you informed with any order information as updates become available.
Please see our delivery providers to the right.
Please see our delivery providers below.
SPLIT ORDERS
To avoid delaying your order and any disappointment we may fulfill your order from multiple locations. In this instance your purchase would be split into multiple orders and delivered to you separately. You will receive an email notification with any new order details including your tracking information. In the event of a split purchase please be assured that you will not incur and additional shipping charges.
INTERNATIONAL ORDERS
Through our partnership with eShopWorld, International shoppers can opt to view product prices in their preferred local currency and guaranteed order totals including all applicable taxes and duties when checking out at www.mimco-accessories.com
When you first visit www.mimco-accessories.com, you will be asked to confirm your preferred currency and delivery country. If at any time you wish to change these settings, you can choose from the dropdown menu within the header of the website (NOTE: this will clear your shopping bag).
To shop, add items to your shopping bag, and click ‘Checkout Now’ to check out. eShopWorld then calculates and displays the order total in your preferred currency, including the $9.95 AUD flat shipping rate, and any applicable duties and taxes imposed by the customs authorities in your destination country.
We currently are able to offer Delivery to the following international locations:
- United Arab Emirates*
- Canada
- United States
- England
- Northern Ireland
- Scotland
- Wales
- Hong Kong
- Indonesia
- Malaysia
- Singapore
- Taiwan
- Thailand
- Vietnam
- India*
- Japan*
- Philippines*
- South Korea*
- China*
- Austria
- Belgium
- Bulgaria
- Cyprus
- Czech Republic
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Italy
- Lativa
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Portugal
- Poland
- Romania
- Slovakia
- Slovenia
- Spain
- Sweden
- Switzerland*
- Croatia*
*only available via eShopWorld Checkout
To utilise your MIMCOLLECTIVE benefits such as rewards or free shipping, select your delivery country as "other" through the drop down menu in the website header or when prompted upon arrival to our website and this will not take you through the eShopWorld checkout. By not going through eShopWorld, you will not experience the streamlined international checkout benefits.
You will not have any import tax or duty charges applied at checkout or included in the final transaction total. Any duties or taxes incurred upon delivery will be the responsibility of the delivery recipient prior to delivery. All transactions processed via the eShopWorld checkout will have the applicable duties & taxes due on arrival included in the final amount calculated at checkout.
To comply with Australian export regulations, we are required to declare the exact value of all items ordered and to mark them as dutiable "merchandise". We are also prohibited by law from making the order as a "gift", even if the order is placed in the intention of sending to a gift recipient. For further information, please contact your local customs office.